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Managing Cancellations: Best Practices for Your Business and Your Customers
Cancellations are unfortunately a part of every operator's life. Do you know the best strategies for managing your cancellations to help you provide a better customer experience? Rosie Boosey, Account Manager at Viator gives you all the tips and tricks you need to know about cancellations!
3 Takeaways from Viator’s Keynote at ITB Asia 2020
Catch the top talking points from Viator President Ben Drew and VP of Supply Kristin Dorsett's keynote talk at ITB Asia 2020. Also watch the whole video at the bottom of the post!
How to Capture Traveler Attention and Increase Your Chances for Bookings
To receive more bookings on Viator you need to stand out amongst the crowd. In this article an expert walks you through building the perfect product.
Happy Fish Catamarans Succeeds by Adapting and Curating the Experience to their Audience
Herman Torres has found success with his business, Happy Fish Catamarans, by keeping a close eye on traveler trends and the competition. By studying the market he has built a business that wows customers and leaves them with a smile on their face.
Here’s What an Excellent Product Looks Like on Viator
Creating an Excellent product on Viator requires attention to detail and ensuring your product is as enticing to travelers as possible. Let's take a look at what an Excellent product looks like with a real-world example.
Use Photography to Boost Your Product’s Attractiveness
Photography is a hugely important aspect of attracting travelers and convincing them to book with you. Take the time to upload high-quality photos to your product page.
