Beth Crowley of Witch City Walking Tours has built a fan-favorite experience in Salem, Massachusetts. Read on to learn more about Beth and what makes her experience one that keeps travelers coming back for more (and becoming tour guides themselves!).
Gray Line has done everything to keep their tours in operation, from adjusting processes to meet changing health protocols to adapting itineraries while recovering from a hurricane. Viator Accelerate has been one of the ways they’ve taken back control of their business during a year that delivered continual twists and turns.
Herman Torres has found success with his business, Happy Fish Catamarans, by keeping a close eye on traveler trends and the competition. By studying the market he has built a business that wows customers and leaves them with a smile on their face.
Each year, the FC Porto Museum successfully draws in travelers from all over the world. The museum pays close attention to the overall experience of their visitors. They're not afraid to capitalize on technology trends to increase bookings from travelers local and abroad—from building a new mobile app, offering audio guides, adding additional language tours, and enter new markets by selling tickets through Viator.