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Why are Reviews So Important?
Almost everyone has experienced the influence of reviews. Perhaps you read the customer reviews to help with a purchase decision or choose a restaurant for a special occasion. You’ve certainly read a movie review and adjusted your plans based on what you learned. Why do reviews hold so much persuasive power?
Viator Accelerate Helps Destination Kitchen Grow Without Losing Their Flavor
Viator Accelerate provided an easy way for Julie to gain more visibility for Destination Kitchen on her own terms.
Viator Accelerate Helps Gray Line Do More with Less
Gray Line has done everything to keep their tours in operation, from adjusting processes to meet changing health protocols to adapting itineraries while recovering from a hurricane. Viator Accelerate has been one of the ways they’ve taken back control of their business during a year that delivered continual twists and turns.
How to set up my products for success post-COVID
2020 was one of the most difficult times in recent history as COVID-19 impacted our world, the economy, and in particular the travel industry. In 2021 as vaccines are being distributed, people are gradually regaining confidence in traveling once
How to Position Your Business for Success in the Coming Months
We know travelers are eager to start booking experiences again and now is the perfect time for you to ensure your business is well positioned for whatever the new normal may be.
Managing Cancellations: Best Practices for Your Business and Your Customers
Cancellations are unfortunately a part of every operator's life. Do you know the best strategies for managing your cancellations to help you provide a better customer experience? Rosie Boosey, Account Manager at Viator gives you all the tips and tricks you need to know about cancellations!