Sort posts by topic:
How We Built a Successful Tour Operator Team and Culture at Living Tours
The success of Living Tours, a tours, activities, and experiences company that handles more than 100,000 guests per year, is due to a strong company culture and investment in our people. We define a strong company culture as one
Behind the Booking with Beth Crowley of Witch City Walking Tours
Beth Crowley of Witch City Walking Tours has built a fan-favorite experience in Salem, Massachusetts. Read on to learn more about Beth and what makes her experience one that keeps travelers coming back for more (and becoming tour guides themselves!).
Viator’s Ranking and Sort Overview
We will explain the most significant factors that affect how experiences are showcased to our travelers and, most importantly, what suppliers can do to be more discoverable and attract more travelers eager to book their trip!
6 Reasons You Should Start Using Booking Management Software
Booking management software, also known as a reservation system, empowers operators to manage and scale businesses of all sizes more efficiently.
Introducing the Viator Experience Awards – The Best Things To Do, Chosen By You
The Viator Experience Awards was developed to recognize top experiences based on average review ratings, share of bookings with a review, and number of bookings from adventure-seekers around the world during the 2021 calendar year.
Understanding Different Types of Reviews
This post will discuss three of the most common ways Viator operators can request and receive reviews and explain on which platform those reviews will appear.

