The success of Living Tours, a tours, activities, and experiences company that handles more
Beth Crowley of Witch City Walking Tours has built a fan-favorite experience in Salem, Massachusetts. Read on to learn more about Beth and what makes her experience one that keeps travelers coming back for more (and becoming tour guides themselves!).
Viator Accelerate presented an opportunity for Jose to increase his tours’ visibility in the Viator marketplace by leveraging product commission. By selling out more of his tours, he could recover his investment costs more quickly.
Hermes Torres of Happy Fish Catamarans welcomed the opportunity to give targeted visibility to his newer small group sailing trip, which he knew could become the next Best of the Best given the right boost in exposure.
Gray Line has done everything to keep their tours in operation, from adjusting processes to meet changing health protocols to adapting itineraries while recovering from a hurricane. Viator Accelerate has been one of the ways they’ve taken back control of their business during a year that delivered continual twists and turns.
Herman Torres has found success with his business, Happy Fish Catamarans, by keeping a close eye on traveler trends and the competition. By studying the market he has built a business that wows customers and leaves them with a smile on their face.
Each year, the FC Porto Museum successfully draws in travelers from all over the world. The museum pays close attention to the overall experience of their visitors. They're not afraid to capitalize on technology trends to increase bookings from travelers local and abroad—from building a new mobile app, offering audio guides, adding additional language tours, and enter new markets by selling tickets through Viator.
How Amigo Tours Has Grown to Hosting Over 1 Million Customers a Year: Dedication to Customer Service & Adaptability
A dedication to customer service and a keen eye for emerging trends has allowed Amigo Tours to grow their business exponentially. We spoke with the CEO about the biggest challenge they face, their advice for other operators, and the benefits they've seen from Viator.
City tours offer travelers a unique way to experience a city's culture, history, and style. Providing a winning city tour requires discovering a story, paying attention to details, and showcasing your passion. Hear from city tour operators how they set themselves up for success.