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Tips For Responding To Traveler Reviews (Good & Bad)
By writing responses to reviews, you show you’re interested in feedback—from both former and prospective guests—and that customer service is a priority.
Data & Analytics Tools To Help Boost Your Business
Using data analytics tools can help you better understand your business and inform your decision-making, and ultimately make a big impact on your bottom-line. For tour operators and attraction owners, having the right data analytics can give you insights
How To Take Better Photos For Your Online Listings
They say a picture is worth a thousand words. So what story are you telling potential customers with your photos on your online listings? It’s important that you get it right, and it doesn’t have to cost a fortune.
What To Do If You Receive A Bad Review
By writing responses to reviews—especially negative ones—you show travelers that you care about feedback and customer service. Here are some tips for handling a bad review, and turning it into a positive situation! Take time
