Webinars

Explore our library of webinars and access insider tips directly from our experts.  Recordings are available for viewing at any time.

WEBINAR RECORDINGS

Our Manager of Supplier Connectivity provides an overview of Connectivity for Viator products. She covers the basics of reservation systems, the role of APIs, and the benefits of connecting a reservation system to Viator via the supplier API (SAPI).

Únete a James Jiménez, Gerente de Cuentas de API, y a Sandra Castilla, Gerente de Cuentas de América Latina, para un seminario sobre conectividad. Durante este seminario cubriremos todo, desde qué es un sistema de reservas, cómo funciona, sus beneficios y cómo se puede comenzar a trabajar con uno de ellos.

As a follow-up to the Intro to Connectivity webinar, we dive deeper into Supplier API features and share best practices for optimizing the connection between reservation systems and Viator.

Account Manager, Isobel Bannister, and API Account Manager, Dennis Chang, discuss the importance of APIs in simplifying booking management for Operators and maintaining a high-quality customer experience for travelers.

In this webinar, Hetver Frias, Regional Account Manager, provides a complete overview of how reviews work for Viator and Tripadvisor products. He explains why reviews are important, how to request reviews from travelers, and how to respond to good and bad reviews.

This webinar covers best practices to strengthen your digital marketing strategy when working with a limited (or nonexistent) digital marketing budget.

Join David King, Senior Director of Global Sales and Account Management, and Tonia Truax, Senior Regional Manager, for this 45-minute webinar. They share key insights and traveler trends and provide tips on what you can do to attract bookings as markets reopen.

Top Connectivity Partner Series

In this series of webinar recordings, our five Top Connectivity Partners discuss the benefits of an API connection with Viator. Each partner walks through the process of connecting their respective reservation system to a Viator account, shares basic troubleshooting tips, and answers other frequently asked questions from Operators.

Product Quality Series

Learn what makes a product “Excellent” on Viator. Our experts walk through the eight elements required to craft an Excellent Viator listing and offer experience-specific tips on improving product quality to get more bookings.