News and Updates
All the latest from Viator
Introducing the Viator Experience Awards – The Best Things To Do, Chosen By You
The Viator Experience Awards was developed to recognize top experiences based on average review ratings, share of bookings with a review, and number of bookings from adventure-seekers around the world during the 2021 calendar year.
Introducing Viator Accelerate
A new program to help you stand out from the crowd — on your terms, under your control, and where it matters
Welcome to Your New and Improved Operator Resource Center
This is your one-stop shop for information on Viator. Bookmark it now! We are very excited to present our redesign of the Operator Resource center. The new design compiles everything you need for success on Viator - blog posts, webinars, Management Center login,...
3 Takeaways from Viator’s Keynote at ITB Asia 2020
Catch the top talking points from Viator President Ben Drew and VP of Supply Kristin Dorsett’s keynote talk at ITB Asia 2020. Also watch the whole video at the bottom of the post!
What are the Differences Between Viator, Tripadvisor, and Tripadvisor Experiences?
Curious about the differences between Viator, Tripadvisor, and Tripadvisor Experiences? This piece outlines everything you need to know about the brands and how it affects your business.
An Open Letter from Ben Drew, President of Viator—Our Future: The Fusion of Past and Present
An open letter from Viator president Ben Drew about the future. Viator will be committed to quality and supporting our operator partners. Details about changes that are upcoming and how you can be prepared to find success moving forward.
Viator’s New Product Acceptance Criteria and Quality Standards, Explained
Viator has recently introduced new product acceptance criteria and quality standards. Read more about how you can meet these standards and why it’s important to do so.
Tourism Businesses Can Benefit from New Government Programs
Governments across the globe are responding to the COVID-19 crisis by putting in place new programs and policies aimed at stabilizing local economies. Tourism businesses can benefit from these actions and Tripadvisor is here to help you navigate them.
Top 7 Questions from Arival’s AMA Interview with Ben Drew, President of Viator
In late March, Viator’s president, Ben Drew, participated in a virtual ask-me-anything interview with Arival. Although most of the conversation focused on the COVID-19 crisis, we received over 170 questions from you. Here we've compiled the top 7 questions that...
Viator’s Animal Welfare Policy
Many tours, activities, and attractions feature animals in some way, whether in the wild or in captivity. Tripadvisor is committed to helping improve the way wild animals are treated within the tourism industry. We believe that every operator who provides or sells such a guest experience has a responsibility to ensure the needs of the animals involved are properly cared for, and that those animals are treated with respect and dignity.