An Open Letter from Ben Drew, President of Viator—Our Future: The Fusion of Past and Present
An open letter from Viator president Ben Drew about the future. Viator will be committed to quality and supporting our operator partners. Details about changes that are upcoming and how you can be prepared to find success moving forward.
Viator’s New Product Acceptance Criteria and Quality Standards, Explained
Viator has recently introduced new product acceptance criteria and quality standards. Read more about how you can meet these standards and why it's important to do so.
Tourism Businesses Can Benefit from New Government Programs
Governments across the globe are responding to the COVID-19 crisis by putting in place new programs and policies aimed at stabilizing local economies. Tourism businesses can benefit from these actions and Tripadvisor is here to help you navigate them.
Top 7 Questions from Arival’s AMA Interview with Ben Drew, President of Viator
In late March, Viator’s president, Ben Drew, participated in a virtual ask-me-anything interview with Arival. Although most of the conversation focused on the COVID-19 crisis, we received over 170 questions
Viator’s Animal Welfare Policy
Many tours, activities, and attractions feature animals in some way, whether in the wild or in captivity. Tripadvisor is committed to helping improve the way wild animals are treated within the tourism industry. We believe that every operator who provides or sells such a guest experience has a responsibility to ensure the needs of the animals involved are properly cared for, and that those animals are treated with respect and dignity.
4 Takeaways from Phocuswright’s 2019 Traveler & Tour Operator Trends Report
PhocusWright recently published a report about the US tour, activities, and attractions industry. The findings are noteworthy for providing operators a glance into the state of the industry and how to utilize trends to succeed.