The Viator Experience Awards was developed to recognize top experiences based on average review ratings, share of bookings with a review, and number of bookings from adventure-seekers around the world during the 2021 calendar year.
Operator Blog
Your first stop for best practices, product updates, industry trends, and anything else you need to grow your business on Viator.
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News and Updates
Introducing Viator Accelerate
by Viator | Jan 31, 2022
A new program to help you stand out from the crowd — on your terms, under your control, and where it matters
Welcome to Your New and Improved Operator Resource Center
by Victoria O'Keefe | Oct 22, 2021
This is your one-stop shop for information on Viator. Bookmark it now! We are very excited to present our redesign of the Operator Resource center. The new design compiles everything you need for success on Viator - blog posts, webinars, Management Center login,...
3 Takeaways from Viator’s Keynote at ITB Asia 2020
by Matt Ellis | Dec 2, 2020
Catch the top talking points from Viator President Ben Drew and VP of Supply Kristin Dorsett’s keynote talk at ITB Asia 2020. Also watch the whole video at the bottom of the post!
What are the Differences Between Viator, Tripadvisor, and Tripadvisor Experiences?
by Matt Ellis | Jul 20, 2020
Curious about the differences between Viator, Tripadvisor, and Tripadvisor Experiences? This piece outlines everything you need to know about the brands and how it affects your business.
An Open Letter from Ben Drew, President of Viator—Our Future: The Fusion of Past and Present
by Viator | Jun 23, 2020
An open letter from Viator president Ben Drew about the future. Viator will be committed to quality and supporting our operator partners. Details about changes that are upcoming and how you can be prepared to find success moving forward.
Viator’s New Product Acceptance Criteria and Quality Standards, Explained
by Matt Ellis | Jun 22, 2020
Viator has recently introduced new product acceptance criteria and quality standards. Read more about how you can meet these standards and why it’s important to do so.
Tourism Businesses Can Benefit from New Government Programs
by Matt Ellis | Apr 16, 2020
Governments across the globe are responding to the COVID-19 crisis by putting in place new programs and policies aimed at stabilizing local economies. Tourism businesses can benefit from these actions and Tripadvisor is here to help you navigate them.
Top 7 Questions from Arival’s AMA Interview with Ben Drew, President of Viator
by Matt Ellis | Apr 7, 2020
In late March, Viator’s president, Ben Drew, participated in a virtual ask-me-anything interview with Arival. Although most of the conversation focused on the COVID-19 crisis, we received over 170 questions from you. Here we've compiled the top 7 questions that...