This post will discuss three of the most common ways Viator operators can request and receive reviews and explain on which platform those reviews will appear.
There’s no magic tool to get thousands of reviews overnight. But you can still build a collection of recent reviews to increase the appeal of your products and capture the attention of high-intent travelers right now.
Almost everyone has experienced the influence of reviews. Perhaps you read the customer reviews to help with a purchase decision or choose a restaurant for a special occasion. You’ve certainly read a movie review and adjusted your plans based on what you learned. Why do reviews hold so much persuasive power?
A study between TripAdvisor and Ipsos MORI proves the importance of responding to the reviews that travelers leave your business. We polled thousands of users about the way they view responses to reviews, how that impacts their booking habits, and the type of responses they like to see.
A recent TripAdvisor study conducted in partnership with Ipsos MORI has found that reviews are one of the most important factors for travelers when they are making a booking decision. Check out an infographic full of data and read how these statistics impact your business.
After your receive five or more traveler reviews on Viator, your product is likely to get more bookings and sales. Reviews also greatly help set new customers’ expectations. We’ll give you tips to get your coveted first booking(s)—and then turning those customers into positive reviews, which leads to more bookings!
By writing responses to reviews, you show you’re interested in feedback—from both former and prospective guests—and that customer service is a priority.