The Power of Responding to Reviews: Why Management Responses Matter More Than You Think

By |2023-01-05T18:40:59+00:00December 13, 2019|

A study between TripAdvisor and Ipsos MORI proves the importance of responding to the reviews that travelers leave your business. We polled thousands of users about the way they view responses to reviews, how that impacts their booking habits, and the type of responses they like to see.